Privacy Policy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Khojo collects, uses, shares, and safeguards your information when you use our website, mobile applications, and related services.
Welcome to Khojo ("Khojo," "we," "us," "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the "Service").
Please read this policy carefully. By accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Service immediately.
Information We Collect
We collect several types of information from and about users of our Service.
A. Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Profile Information: Information you add to your profile, such as a profile picture, location (city/neighborhood), and a brief bio.
- User Content: All information you post in your listings, including ad titles, descriptions, prices, and photographs. This also includes any communication you have with other users through our platform.
- Contact Information: If you contact us for support or inquiries, we collect your name, email address, and the contents of your message.
B. Information Collected Automatically
- Usage Data: We collect information about your interactions with the Service, such as the pages you view, the listings you click on, the searches you perform, and the time and duration of your activities.
- Device Information: We collect information about the device and software you use to access the Service, including your IP address, browser type, operating system, device type, and mobile network information.
- Location Information: We may collect your general location (such as city or postal code) that you provide or that we derive from your IP address. With your permission, we may collect precise geolocation data from your mobile device.
C. Information from Third Parties
We may receive information about you from third-party services. For example, if you log in through a social media service, we may receive your name and email address as permitted by that service.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Service: To create your account, display your listings, facilitate communication between users, and provide customer support.
- To Personalize Your Experience: To show you listings and content that are more relevant to you based on your location, search history, and activity.
- To Improve Our Service: To analyze how users interact with the Service so we can improve its features, functionality, and user interface.
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To Communicate With You:
- To send you service-related announcements, such as changes to our terms or security alerts
- To respond to your comments, questions, and reports
- To send you marketing and promotional communications, which you can opt out of at any time
- For Safety and Security: To monitor and analyze use of the Service for fraudulent transactions, spam, and other prohibited activity, and to protect the rights and safety of our users and Khojo.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- With Other Users: Your listing information, including your phone number or email if you choose to include it, may be publicly visible. Your profile name and general location are shared when you post a listing or contact another user.
- With Service Providers: We share your data with trusted third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers are contractually obligated to protect your data.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
- To Protect Rights: We may share information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or institution, or violations of our Terms and Conditions.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred to the new owners.
Your Rights and Choices
- Access and Correction: You can access and update your account information at any time by logging into your account settings.
- Account Deletion: You can delete your account at any time. This will remove your personal profile and de-list your active ads. Please note that copies of some information may remain in our archived records for a limited time.
- Marketing Communications: You can opt out of receiving marketing emails from us by using the unsubscribe link in any marketing email or by adjusting your account settings.
- Location Data: You can disable location tracking through your device or browser settings.
- "Do Not Track": Our Service does not respond to "Do Not Track" browser signals.
How We Protect Your Information
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, or destruction.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We will take all steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including relying on approved data transfer mechanisms.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you become aware that a child has provided us with personal information, please contact us. We will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Your continued use of the Service after any change constitutes your acceptance of the new policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Contact Khojo Support
For privacy questions, account concerns, or data-related requests, reach out to our support team.
[email protected]